Here is the link to Google's latest announcement about the changes in Google Places announced on 7/21/11.  http://google-latlong.blogspot.com/2011/07/ongoing-evolution-of-place-pages.html  This is a must read.

 What they don't tell you is this:

1. The reviews area is not working in most areas of the US and Canada, even though it is now easier to post a review.  Be Patient!!  I will let everyone know when the reviews area is live again.  
2. In the past week Google reverted back to the old system of only giving out GOLD STARS for Google  Reviews. Reviews from other sites on the Internet can still be found inside your listing from 3rd party services such as Yahoo, Demand Force, Insider Pages, etc. but the stars that help attract attention are gone.  Here is a link from a Sesame Communications  email that highlights the real scoop on what is really going on.   Seems Google is backpeddling at the moment with regards to its reviews tactics.
3. I have also noticed in the past few months, Google Places, after beta testing maps business listings for almost a year, seems to also be reverting back to the old format based on location rather than SEO. Many of my clients that were number one in the maps area with an integrated organic page ranking are now located in a different maps position based on Google's idea of demographic, while retaining  their number one  ranking below in organic search.   Since Google Places is the NEW YELLOW PAGES, this is a significant change and may not be to your advantage, so it is important to know how your listing may have changed and that it may affect you visibility online and new patient referrals.

It is still against Google policy to solicit reviews from patients and they are still tracking IP addresses in their algorithm as far as I know.  Keep this in mind when creating reviews contests.  You don't want to wake up one morning to find all your stars and reviews gone.  Slow and steady… stay the course.  There is no magic bullet when it comes to reviews on Google.  Even they are subject to scrutiny. Be smart with your Internet marketing tactics.  

Now is the time to get your ducks in a row to organize an effective Google reviews marketing strategy and be ready when the doors open again to post reviews.  If this is all Greek to you, feel free to contact me at 877-295-5611 or email mk@orthoprenuer.com for a complimentary Internet marketing consultation to discuss what can be done to improve your online presence.

Next week I will discuss the latest updates with the algorithm that can affect your page ranking in local search.  It's a Google world whether we like it or not and if you want to be affective with your online marketing, seek gold stars and Google reviews.

I find most professionals and their staff do not have a good understanding of how SEO (search engine optimization) and Internet marketing works and integrates correctly to achieve optimum exposure of your Internet marketing programs on local search. There are five pieces to the Internet marketing puzzle. Find out what they are how they will enable you to attract more new patients to build your business.

Make sure you add your name and email address to the right to access video training on how to test your website in your local area. For more information, contact 877-295-5611 or email info@orthopreneur.com to schedule a free online evaluation of your local visibility on Google.

Even though your Internet orthodontic marketing program doesn's sell products online, consumers looking for orthodontic treatment providers and information to make intellegent decisions is HUGE!    See statistics from ComScore about the first day that Internet sales exceeded one BILLION. 

A website alone is no longer enough to market your orthodontic practice in most areas.  Adding a strategic Internet orthodontic marketing program as the umbrella under which you market your current internal and external marketing program is very important to increase new patient referral and the key to online marketing success.  But in order to be successful, it must be setup correctly.

• It must be SEO (search engine optimized) correctly to be found in local search when consumers are looking for you.  This includes your website, Face and YouTube setup, and Blogging.
• Local Maps setup and marketing programs are essential, especially with the latest Google Places updates that have been changing since 10/15/10.  They aren't close to being done yet..  Watch my video on what happened.
• Integrate all the pieces of your Internet marketing program so it works seamlessly to reduce time and effort and increase ROI (return on investment).

Feel free to contact me for a complimentary 1/2 online consultation to review your Internet marketing efforts for optimum results.  Contact me toll free at 877-295-5611 or email me at marykay@orthopreneur.com.  Look forward to hearing from you and helping you increase new patient referrals in 2011.

Leave a comment below regarding you greatest Internet marketing challenges.  Lets discuss what can be done to improve your online presence.

In the fall of 2009, Google Maps underwent a major update that kicked more than 50% of all local businesses off the maps, including orthodontists… eliminating their free source of advertising….

• Where you one of them?
• How many competitors were affected?
• When was the last time you checked your listing on Google Maps?

Watch my Video on YouTube to learn how to test for correct maps listing in your local area.

The dust is finally settling after a major update that occurred in the Google Local Business Center. With 1/2 billion searches occurring every month in local areas, you can't afford not to pay attention.  Many of my clients are safe, some have lost ground with a few keywords, but a few have disappeared completely with the latest update.    Why they disappeared is still open to speculation.

I want to caution readers that when taking advantage of any FREE services offered by the search engines, you have no control over your outcome.  Your best course of action is to play by their roles… and then, there are no guarantees. If they opt to change the rules, you are at their mercy.

Your best strategy is

• Due diligence in educating yourself on latest changes
• Make sure your vendors are on top of it
• Keep updating your website SEO and Internet marketing strategies when necessary to keep up with latest changes if they apply to you.
• Don't wait for your webmaster to inform you… be proactive

With FREE services, there is no one to call at Google or the other search engines to voice concerns, object to placement, or state your case for consideration.  You can try email, but good luck with that!  When dealing with Google who receives thousands of emails every day, it is my personal experience that when they finally get back to you weeks letter, their response is generic and of little help… no more than an automated response.

Google survives on Pay Per Click advertising.

Google is in the Internet business to make money… Their only source of income is derived from businesses advertising on their FREE services. By reducing the exposure of businesses on the maps, it encourages more businesses to advertise with Pay Per Click.  The update was also an effort to appease current PPC customers upset with FREE listings on the map that competed with their paid advertising.  They considered it a conflict of interest. From a business standpoint, Google was caught in a difficult situation.  Restructuring solved issues.  Reviews on the maps were also restructured, but I will leave that discussion for another day.

So what happen on the Maps in the Google Local Business Center?

Google restructured local search so when a consumer is looking for a business in your local area, only 7 listings show on the maps instead of 10. In some areas the maps was reduced from 10 – 3 listings.  This was a 70% reduction. Small areas with three listing may now be down to 1.

If you are one of the businesses who were booted, my question is… can prospective new patients find you easily on "page one" in your local area … or are you invisible?  The SEO of your website plays a critical role with the visibility of your website in your city and the surrounding towns targeting patients, not only in page ranking but also on the maps.

The most coveted areas on any search engine are page one, #1 – 3 in organic page ranking below the maps (not the top highlighted area in yellow or on the right column, which is paid advertising.) SEO allows some control over your positioning in page ranking. In addition, it is also important to understand that many consumers do not venture "below the fold", (bottom half of the page) same as when reading a newspaper.  If you are ranked 4 – 10, your chance of someone clicking into your site reduces with every position.  If you are on page 2… forget it.

Only 10 practices can be found on page one for each local keyword, with only one coveted #1 position.   On the maps, only seven practices will be listed, and in some areas only three.  In small towns, it is not uncommon to list only one.  Is it you or a competitor?

Map exposure is worth its weight in gold…

The "Maps" is the first area visitors see when searching in local areas for an orthodontist.

• You have no control over what position you are placed on the maps A-G ,
• SEO is not a major factor in how businesses are positioned on the maps.  Just count your blessings if your practice is visible on page one Maps for orthodontic consumer keywords orthodontist, braces, Invisalign, and orthodontics.

Changes to the “Maps” were HUGE for any local business…

Don’t be left in the dust by online competitors because you failed to monitor how your website is positioning in your local area.   Whether you do it yourself, or outsource services to Internet marketing vendors,  make sure you accept marketing responsibility and test your website for visibility on the maps… as well as organic page ranking with the top orthodontic keywords consumers use to find your website.

If all this is Greek to you, I offer a free consultation for practices who don't have the time or understanding to evaluate.  Feel free to contact me now to set up an appointment via my online webinar service so we can discuss your Internet Marketing options.

I would like you to read the post or watch the video again, but consider it from a different light.  In October I was training on what is RSS.  Today lets talk about how an RSS feed helps the SEO of your Blog.

When subscribers are notified in their RSS reader you just added a blog post and they click on your links to the site to read the post,  it increases your click through rate!

It shows Google you are providing interesting content for your readers.  Written or video content is "King" when engaging the interest of readers on social networking sites.  If readers are subscribed and keep coming back when pinged you justed posted,  Whahlaaaa… more money in the Bank to increase page ranking of your site in the eyes of Google.

The higher the click through rate, the better the chance your blog will make it to page one in your local area if coded correctly.  RSS is just one way to increase the SEO of your Blog. It is also one of the easiest areas to set up and use to promote your site.

As long as you offer content of interest to your subscribers, they will most likely keep coming back.  However, if you are not adding good content, readers will either not sign up after they visit the first time or remove themselves from the feed if disappointed.  Here a Five Tips on what NOT TO DO when creating your blog and blog posts so viewers don't lose interest.

1. Ramble on about what you are doing during your work day.  Readers are looking for orthodontic, dental, or interesting social content viewed from your perspective.  Mix it up! Also, keep in mind that your blog is social.  No more than 20% active marketing of your practice. No one is interested in revisiting an ad.
2. Adding photos without written narrative explaining what is going on and why they should be interested in viewing them.. (the key concept being interesting to others)
3. Unorganized look and feel creating negative emotion.  A visually disorganized blog and navigation, just like your website, causes confusion and loses readers.
4. Using different fonts and font sizes in your posts.  Decide when you start what font and size to use and stick with it throughout for aesthetics.  Its OK to increase the font to emphasize a new idea or introduce a section of content.  However, maintain continuity with the same size font and color when doing so.
5. Different size photos on a page.  Think of your blog as a photo gallery of sorts.  Presentation is everything!  Crop photos the same for a uniform look and insert in a table.  If you have many photos, consider using Flickr or my favorite Smug Mug with a link to your photo gallery.  Photo services make for better presentation anyway.

Your Blog is a representation of you and your practice, just like your website.  With the growth of social networking, it may actually someday become more important than your website.  Who knows what the future will bring. Structure your blog correctly from the start to engage, add RSS, and promote subscription to your blog to patients, their families and friends.